Please call us on 0330 343 0016 to report a repair.

Please also call us on this number to reschedule or cancel a repair, or provide additional details about your appointment.

It is usually possible to also report a repair and make these changes online. The service is currently down for maintenance, and we will update this section as soon as it is possible to raise these requests again online.

Our team is available to assist you Monday to Friday, from 8:00 am to 5:00 pm.

We appreciate your patience and understanding during this time.