2020/2021Highlights from the year100%fire safety assessments completed100%gas safety certificates in place100% electrical safety certificates in place99%emergency repairs completed to deadline 18 daysaverage to complete a non-emergency repair£3.8m spent improving homes£130,000 given to organisations to support our customers£1.9 million social value delivered for our customers and neighbours4,800customers gave us their feedback Contact us www.settlegroup.org.ukEmail: customer.service@settlegroup.org.ukCall: 0330 343 0016 (local rate)share this page