Important Service Update – 18 November 2025
Due to a global issue affecting our internet provider our website and some of our other platforms are working slowly or may be unavailable. If you need to contact us, please call us on the number below. You can still report a repair or make a payment on My Settle Portal. Our teams are closely monitoring this situation and we will confirm when it has been resolved.
Via telephone:
0330 343 0016 (local rate)
Our opening hours are 8:00am – 5:00pm, Monday to Friday.