OUR HIGHLIGHTS


Financial Key Metrics

£66.4m

Group turnover

£21.8m

Operating surplus

32.8%

Operating margin

£4m

Invested in improving our existing homes

£35m

Invested in creating new homes

324%

Interest cover

MORE HIGHLIGHTS


Operational performance

9,617

Homes owned or managed

G1/V1

Regulator of Social Housing ratings reaffirmed

£1.9m

Social value generated (HACT methodology)

6.8/ 4.3

Customer Trust/Effort scores

93%

Of colleagues think settle is a 'great place to work'

172

New homes delivered

17.6

days

Average days to complete a non-emergency repair

99%

Emergency repairs completed to deadline

2.56%

Net arrears position

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