Highlights for 2022/23

£78.5m

Group turnover

£21.8m

Operating surplus

28%

Operating margin

£14m

Investment in improving our existing homes

£77m

Invested in and creating new homes

221%

Interest cover

MORE HIGHLIGHTS

Operational performance

10,141

Homes owned or managed

G1/V2

Regulator of Social Housing ratings regrade November 2022

£2.9m

Social value generated (HACT methodology)

7.4

Customer trust score

3.0

Customer effort score

278

New homes delivered

8.3

Colleague engagement score

99%

Emergency repairs completed to deadline

2.71%

Rent arrears

Comparative data and more information

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