Financial Key Metrics£70.8mGroup turnover29%Operating margin£20.6m Operating surplus £8m Invested in improving our existing homes£87mInvested in creating new homes305%Interest coverMORE HIGHLIGHTSOperational performance9,849Homes owned or managed G1/V1Regulator of Social Housing ratings reaffirmed January 2022£2.5m Social value generated (HACT methodology)6.6/ 4.3Customer Trust/Effort scores87%Of colleagues think settle is a 'great place to work'182New homes completed95%Repairs completed first visit99%Emergency repairs completed to deadline2.8%Rent arrearsComparative data and more information share this page