Financial Key Metrics

£70.8m

Group turnover

29%

Operating margin

£20.6m

Operating surplus

£8m

Invested in improving our existing homes

£87m

Invested in creating new homes

305%

Interest cover

MORE HIGHLIGHTS

Operational performance

9,849

Homes owned or managed

G1/V1

Regulator of Social Housing ratings reaffirmed January 2022

£2.5m

Social value generated (HACT methodology)

6.6/ 4.3

Customer Trust/Effort scores

87%

Of colleagues think settle is a 'great place to work'

182

New homes completed

95%

Repairs completed first visit

99%

Emergency repairs completed to deadline

2.8%

Rent arrears

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